Customers ordering magazines that are illegal to own in their state will have their orders canceled and will be charged a 15% restocking fee.
We are working as fast as we can to process your orders. Please allow 2-10 business days for your order to ship.
Custom Rifles may take 14 days to complete
Purchasing Protocol: All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.
Order Cancellation Policy: Once order is placed all sales are final.
A. Firearms, Ammunition, and Clothing:
All sales of firearms, loaded ammunition and clothing are FINAL, and returns are NOT ACCEPTED. If a defect is discovered by the customer after shipment and transfer of ownership, the customer must contact the firearm manufacturer directly for replacement or repair. NOTES: * Firearms orders typically ship after we have received a copy of the correct FFL.
Buyers accept manufactured warrantee for non-RTT products.
*Note: Please note that customers who send in upper receivers for repair must also print and include a completed copy of the Return Merchandise Form.
Amending Orders- No amendments to orders can take place once an order is placed.
Our RTT rifles are built from the ground up. Please allow at least 2-20 business days for your item to ship. Shipping times will vary during the holidays.
Shipping Times-Due to the high seasonal/holiday order volume, please allow 10-20 business days for your firearm to ship.
Shipping Costs- For shipping costs please add the item(s) to your cart, enter your state and zip code then click ”GET A QUOTE”.
Website Terms- We do our best to accurately describe the items we sell, but errors do occur. Prices are subject to change at any time. RTT Fire Arms reserves the right to edit, change or clarify descriptions at any time to correct errors in product listings. Please be aware that items that are incorrectly listed and subsequently ordered may be cancelled at our discretion. In the event of a conflict in the description of an item we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos shown are not of the actual item being shipped, and may show options not included in the item being sold. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes that are not included, please refer to the product description for details. RTT Fire Arms is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.
Order Tracking- To track your order, log in, click on “My Account”, click on “View Order” on the right hand side of the screen, click “Shipments”, and then click on the tracking number. If the tracking number has not been added to your order then UPS or USPS has not picked up your order. Tracking information will be updated at the end of the business day after your order has been picked up by the carrier.
All Maryland Firearm orders must be placed by morning on the 15th of September to ensure delivery on or before 20th of September. This is to allow for the 7 day waiting period. All required FFL information must be received by 16th of September. Orders that are placed after noon (EST) on the 15th of September, and orders that do not supply the necessary FFL information, will be cancelled with a 5% cancellation fee.
Firearm purchases – We only ship to valid FFL dealers. Please contact your local FFL receiving the firearm to verify their transfer fee and to ensure they will receive your transfer. Please follow the directions prompted to you upon adding firearms to your shopping cart. This will ensure speedier delivery. If you order a handgun, stockless shotgun, or stripped lower receiver, YOU MUST be a legal resident of the state in which you are ordering and be at least 21 years of age to complete the transfer through your FFL*. Long gun transfers (where legal) may be completed across state lines. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. The customer is responsible for knowing his/her state laws regarding firearm transfers. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive. *Exceptions- Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.
RTT Firearms will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
Customers ordering firearms that are illegal to own in their state will have their orders canceled and will be charged a 25% restocking fee.
Firearm Parts Ordering Restrictions:
Assault weapon parts – Until the new Connecticut law is clarified, no assault weapon parts will be shipped to CT.
Magazines- We abide by all state, federal and local laws regarding magazines.
Magazine Ordering Restrictions:
We abide by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high capacity magazines (those greater than 10 rounds) with firearms to the states listed below. We will not replace high capacity magazines with state compliant magazines, nor do we offer refunds in place of the magazines. The responsibility for understanding state laws regarding magazine capacities is on the customer.
Customers ordering RTT AR-15 rifles from states regulating magazine capacity will receive a compliant magazine in place of the standard 30 round magazine. (RTT manufactured rifles only!)
States with applied magazine restrictions:
California – no magazines greater than 10 rounds
Connecticut – no magazines greater than 10 rounds
Maryland – no magazines greater than 20 rounds
New Jersey – no magazines greater than 15 rounds
New York – no magazines greater than 10 rounds
Hawaii – no magazines greater than 10 rounds
Illinois – North Chicago, no rifle magazines greater than 16 rounds
Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 rounds
Highland Park, Cook county, Dolton, Homewood no rifle magazines greater than 10 rounds
Indiana – South Bend, no magazines over 15 rounds Massachusetts – no magazines greater than 10 rounds
Ohio – no magazines greater than 30 rounds
*L.E.Os must provide both their credentials and a letterhead signed by their department’s superior officer stating that the magazine/weapon will either be used in the execution of the L.E.O’s duties, or off duty. PSA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O’s.
*RTT Firearms will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer.
*High Capacity Magazine Dealers in CA may place orders with RTT directly.
Ammunition Ordering Restrictions:
Customers ordering ammunition that is illegal to own in their state will have their orders canceled and will be charged a 5% restocking fee.
- You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
- By purchasing ammunition, you are not violating any local, state, or federal laws.
- You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
- You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
- You have never been committed to any mental institution, or been adjudicated as mentally defective.
- You will not sell ammunition to any minor.
- You cannot have ammunition shipped to a post office box.
- You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition. The following is a list of areas where we will not ship ammunition to. This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions. If you do live in a restricted area, your order will be canceled.
California: No Sales to the cities of Los Angeles, Oakland, Sacramento and San Francisco.
Alaska: No Sales. Must be shipped to a freight forwarder.
Hawaii: No Sales. Must be shipped to a freight forwarder.
Illinois: No Sales to the city of Chicago. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID’s.
Massachusetts: No Sales
Maryland: No Sales to the City of Annapolis and Montgomery County
New York: No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
Washington DC: No Sales.
New Jersey: When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
I have read and agree to all terms and conditions